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Support Agent

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Latest activity by Support Agent
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    Support Agent created an article,

    Is PaymentX free to use?

    Yes. Since PaymentX is still in beta, it is free for anyone to use.

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    Support Agent created an article,

    Where can I view my invoices?

    To view all invoices, click the “Payments” tab at the top of the page. Click on any entry to view that invoice.

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    Support Agent created an article,

    How can I attach files to my invoice?

    You can add a file while creating an invoice in the “Attachments” section. 

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    Support Agent created an article,

    What are the possible invoice statuses?

    Invoices can be:- Unpaid, if an invoice has not been paid yet. - Cancelled, if the payee cancels the invoice. - In progress, if an invoice has been paid, but transaction confirmation is pending. - ...

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    Support Agent created an article,

    How do I change my wallet address?

    You can add new wallets to your PaymentX account at any time. To do so, click on the ‘+’ symbol on the right-hand side of the main page. Then choose between ‘Create a new Wallet’, ‘Add public walle...

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    Support Agent created an article,

    How do I create a new wallet for my account?

    To create a new crypto wallet and add it to your account, click on the ‘+’ symbol on the right-hand side of the main page. Then enter a name for the new wallet, click ‘Create New Wallet’ and follow...

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    Support Agent created an article,

    How do I add an existing crypto wallet to my account?

    To add an existing crypto wallet to your account, click on the ‘+’ symbol on the right-hand side of the main page. Then enter a name for the wallet and choose between adding the public address of y...

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    Support Agent created an article,

    How do I turn on/off email notifications?

    In the current version, you cannot manage notifications.

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    Support Agent created an article,

    How do I delete my account?

    Currently, PaymentX accounts cannot be deleted. 

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    Support Agent created an article,

    How do I change my email?

    You can change the email address for your account in the general profile settings by clicking on the account name in the top right corner of the main page. Please do not forget to confirm your new ...